Verzendinfo

Shipment Info

We are able to deliver your order at home or at any address you submit to GLS.

Gympflags aims to dispatch all orders within 1 to 2 working days of receipt of payment. Orders are delivered to the address you have provided within 1 - 5 working days. Orders can only be delivered to the following countries:

 

 

Destination

ISO

Shipping Rates EUR

Delivery time

Free delivery on from ( EUR)

Belgium

BE

4,95 EUR

1-3 days

50 EUR

France

FR

9,95 EUR

2-4 days

75 EUR

Luxembourg

LU

4,95 EUR

1-3 days

50 EUR

Netherlands

NL

4,95 EUR

1-3 days

50 EUR

 

GLS will send a delivery notification by email and will offer your parcel on any working day for acceptance by the addressee or any other person present at the address submitted to us.The GLS driver will ask you to sign for receipt on their hand-held scanner.Should you be absent, GLS will ask one of your neighbours whether they are able to accept your parcel for you. If none of your neighbours can accept the parcel on your behalf, GLS will take it back to the depot. If your parcel cannot be delivered at the address you submitted to us, GLS’s driver will leave a card with info about the GLS depot where it was returned or the name of the person who accepted it for you. On the card, you will also find a Track ID which you can use to check your parcel’s location online.GLS will try to deliver your parcel a second time if nobody was at home the first time round and none of your neighbours could accept it on your behalf. As a rule, GLS delivers parcels in the Benelux within 24 hours on business days from Monday to Friday. However, please note that these delivery terms are not fixed or guaranteed, as unexpected traffic delays may occur.

Online tools for recipients:

*       Parcel tracking

Check where your parcel is.

*       ParcelShop search

Quick search for GLS ParcelShops in your area.

*         Signature release authorisation (delivery without signature)

Give us the possibility to deliver your parcel, even when you're not at home.

*         Parcel redirection

Change delivery options after a failed delivery attempt.

*         Complaints

Please tell us if something went wrong and we will come up with a solution.

After two failed delivery attempts and no online contact from the addressee, your order will be automatically returned to Gympflags who will contact you to arrange a new delivery time. Please note, additional delivery costs may apply.

In the event that the shipment is lost by the delivery company, Gympflags will dispatch a new order, if available, free of charge, failing this, it will refund the full amount including shipping costs.

The risk of loss and/or damage passes to the customer upon delivery.

Important:

Orders placed on Friday afternoon or during the weekend are processed on Monday.

During busy periods such as the sales or the Christmas season, delivery times may be longer than normal.

For more information, see our General Terms and Conditions.

Certainly do not hesitate to email us at webshop@gympflags.be, should you have any questions!